Accessibility Statement

Accessibility Statement for Helpston Parish Council Website

Helpston Parish Council is committed to ensuring digital accessibility for everyone in our community. We want as many people as possible to be able to use this website comfortably and confidently, regardless of technology, ability, or background.

We aim to make our website accessible and inclusive by following best practices and meeting the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

Using This Website

This website has been designed to allow you to:

  • Change colours, contrast levels, and fonts using your browser or device settings
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the site using just a keyboard
  • Navigate most of the site using speech recognition software
  • Listen to most of the site using screen readers (including NVDA, VoiceOver, and JAWS)

How Accessible Is This Website?

We know that some parts of this website may not yet be fully accessible. For example:

  • Some older PDF documents may not be fully screen reader compatible
  • Third-party links or embedded content (e.g. maps or external documents) may not fully meet accessibility standards

We are working to improve these areas and ensure new content is fully accessible.

Feedback and Contact Information

If you need information on this website in a different format – such as accessible PDF, large print, easy read, audio recording, or braille – please contact:

Email: [email protected]
Phone: 07590750128

We’ll respond as soon as possible and do our best to meet your needs.

Reporting Accessibility Issues

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact the Parish Clerk at: [email protected]

Enforcement Procedure

If you contact us with a complaint and you’re not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):

Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082

Technical Information

Helpston Parish Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

This website aims to conform to the WCAG 2.1 AA standard.

Preparation of This Accessibility Statement

This statement was prepared on 1st March 2026.
It was last reviewed on 1st March 2026.

This website was last tested on 1st March 2026. The test was carried out internally using a combination of manual checks and automated tools such as WAVE and Lighthouse.